Privacy Policy

At Dhiya Fertility & Maternity Centre, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit or interact with our website, services, and digital platforms.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, address, and any other details you provide when booking an appointment or filling out forms.
• Medical Information: Relevant health data you choose to share for consultations, diagnosis, or treatment purposes.
• Technical Information: IP address, browser type, device details, and website usage data collected via cookies or analytics tools.
• Communication Data: Records of correspondence via email, phone, or other communication channels.

2. How We Use Your Information

We use your information to:

• Provide medical consultations, treatment, and related services.
• Process your appointments, inquiries, or service requests.
• Improve our website’s performance, user experience, and security.
• Send you updates, reminders, or promotional content (only with your consent).
• Comply with legal, regulatory, or professional obligations.

3. Information Sharing

We do not sell, rent, or trade your personal data to third parties.

We may share your information only in the following circumstances:

• With authorized medical staff and service providers involved in your care.
• With trusted third-party service providers who assist in operating our website or business, bound by confidentiality agreements.
• When required by law, court orders, or government authorities.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some website features may not function properly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for marketing communications.
• Request deletion of your data, subject to legal and professional obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” revised accordingly.

9. Contact Us

For questions, concerns, or data requests regarding this Privacy Policy, please contact us at: No. 46 G Square, Kanthanchavadi OMR, Chennai, TAMIL NADU 600096, India